Changes are effective upon posting unless specified otherwise. Interested in learning more about how HomeWAV can help you? HomeWAV has vested in each Facility the ability to exercise certain administrative controls over the use of our HomeWAV Software on their Facility Network. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on the Website. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. etc. How much does HomeWAV charge? YOU MUST AFFIRMATIVELY ACCEPT THE MOST CURRENT VERSION OF THIS EULA IN ORDER TO USE THE HOMEWAV SOFTWARE. Some personal information included in this category may overlap with other categories. User friendly website and quick process of the services. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. C.Protected classification characteristics under California or federal law. f you have been looking for an alternative to. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. The Company may disclose any information collected, including personally identifying information as necessary to provide and bill for the products and services you order (including, without limitation, by providing information to collection agencies); as required by applicable law or governmental regulation, court order, subpoena, search warrant or other legal process; or in the case where the Company reasonably believes that failure to disclose information will lead to imminent harm to the Company, you or others. YOU AND THE COMPANY AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND THE COMPANY ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON- SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. Updated. First, choosethefacility and addyourloved oneto your call roster. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) Ownership Rights. more efficiently, HomeWAV provides video and voice calling resources. If sold or shared, Categories of Recipients. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS EULA, OR YOU HAVE REASON TO KNOW YOU THAT YOUR RIGHTS AS A FACILITY NETWORK USER WILL BE REVOKED, OR YOU WILL BE UNABLE TO COMPLY WITH THE FACILITY NETWORK RULES AND REGULATIONS, THEN YOU MUST NOT DOWNLOAD, ACCESS OR USE THE HOMEWAV SOFTWARE. All information is provided without warranty of any kind. section 13-2505 "Promoting Prison Contraband." This is a Class 5 felony . With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. Outside of financial fraud situations, HomeWAV does not stop accounts from being made. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. 23. When you are both available, your loved one can call you through our secure app or website portal. Users are advised to review the Privacy Policy prior to accepting this EULA as our Privacy Policy is incorporated by reference into this EULA. Click on the Green + on the bottom of the screen and pick "Add Funds 3. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. Usage of a cookie is in no way linked to any personally identifiable information. Upon termination, HomeWAV will deactivate your user account. and is protected by international intellectual property law. Most importantly when I needed my questions answered they were answered immediately. And immediately the service was working for my inmate. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use. FromHomeWAVsapp or online dashboard, you can either view available funds or add and transfer funds. The number of minutes to be transferred. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. Waiver and Severability. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. It certainly has been helpful and everyone is very helpful. Additional Terms for Facility Authorized Administrator. Code 1798.80(e)). Additional Definitions. Durazo then purchased a 9mm pistol from another licensed firearms dealer. 14. If we offer phone services at your facility, the inmate will be able to call your phone with Talk to Me Funds. If you tell them something juicy enough, they'll call their attorneyand provide the information they heard from you. You will indemnify, defend, and hold harmless HomeWAV and its directors, officers, employees, representatives and agents from and against, any and all claims, losses, damages and expenses, including attorneys fees, arising from any claim brought against us arising out of or related to your use of the HomeWAV Software or any Third Party Content, your user content, your breach of any provision of this EULA, or your negligence, other act or omission, or willful misconduct in connection with your use of the HomeWAV Software. Service Levels and Support. . The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. With HomeWAV, visitors will only be billed for the minutes they use, in 1-minute increments at a rate of $.10 /minute . Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Part 99)). Subject to your compliance at all times with this EULA, HomeWAV grants to you a limited, non-exclusive, non-transferable license during the Term to access and use the HomeWAV Software for your personal use only, provided, that Facility may use its license to the HomeWAV Software for its Facility Network, subject to this EULA and the applicable Facility Agreement. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. Security: We take precautions to protect your information. We appreciate you. We use cookies to ensure that we give you the best experience on our website. Through companies like HomeWAV, inmates are able to make video calls with friends and family from jail easily and safely, allowing for better connections and communication. HomeWav offers an easy-to-use, cost-effective inmate communication . We offer four simple ways to add credit. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. Although, HomeWAV cannot endeavor to verify or confirm the legal authority by which any Facility Rules are set forth, if HomeWAV is notified by the Facility that the HomeWAV Software is being used in such a way to circumvent or bypass any administrative settings or in contravention of the Facility Rules, we reserve the right to terminate the account and to take further remedial actions. It all starts by adding funds to a loved ones HomeWAV account. Data privacy and security practices may vary based on your use, region, and age. I also emailed them at aid@inmateaid.com. ); A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. Understanding Fees | Privacy Policy. Login Information. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. This End User License Agreement (EULA) is a binding legal agreement between HomeWAV, LLC (HomeWAV, we, us or our) and each individual user and legal entity that downloads, uses, and/or distributes to its users a copy of the proprietary HomeWAV Software (collectively, you or your or end user). Any refund requiring a check will be refunded less 10% of the remaining balance. HATE THIS APP. We will not sell or rent this information to anyone. I've tried other companies who offer similar services but the quality of their finished products was terrible. The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. Term and Termination. So thank you very much. . Refunds may be requested manually by logging into your account and choosing the refund request option in the account menu. HomeWAV will not refund usage fees spent on Third-Party Content rentals for any reason, including the users loss of access to the Third-Party Content during the rental period due to release, disciplinary measures, or any other reason. "https://secure.trust-provider.com/" : "http://www.trustlogo.com/"); Everyone I have dealt with in the last 2 years has been marvelous! Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. You are solely responsible for obtaining the legal rights to make use of such content, materials, and any derivative works used with the HomeWAV Software, you further agree to comply with the Acceptable Use Policies set forth below. They need to create an account in order to add funds to an inmate's account. After that, its as simple as accepting a call. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. YOUR USE OF THE WEBSITE AND ANY MATERIALS PROVIDED THROUGH THE WEBSITE ARE ENTIRELY AT YOUR OWN RISK. You may not use the HomeWAV Software or your user account: in violation of any federal, state, local, or international law, treaty, or regulation of any country; Civ. The state put a protection order on my boyfriend to protect me from him and now he is in jail for violating it as well as was I for being together. ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE WEBSITE. 22. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. Save my name, email, and website in this browser for the next time I comment. For more information about HomeWAV or how to stay in contact with your loved one, help children understand the situation, and care for yourself during this trying time, we have free resources available on our website. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. 2) Choose "Manage Funds". HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this EULA reflect such allocation of risk. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. 11. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. I've tried my Bluetooth headset and 2 different speakers. 75% of the time he gets no sound on his end. Any breach by a user of any applicable Facility Rules in connection with use of the HomeWAV Software is deemed a material breach of this EULA for which HomeWAV may immediately terminate that users account. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); The Company has the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice To make a deposit via telephone, please call toll free 1-866-355-9593. Please try again. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. 1. Modifications to Website. Redeem your Talk To Me bonuses by following options. introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; Privacy. Choose the amount and click on "Add Funds". The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. 4) Then choose the two inmates and the amount to transfer. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. I recommend you to everyone in my situation. This includes information regarding inmates downloaded and copied from the Arizona Department of Corrections, Rehabilitation & Reentry website. B.Personal information categories listed in the California Customer Records statute (Cal. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of these Terms including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. The following restrictions apply to your use of the HomeWAV Software, and any actions taken in violation of this Section 3 is a breach of this EULA for which HomeWAV may immediately terminate your license and seek legal damages and equitable relief. The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. We can help your inmate find employment post-release. Code 1798.80(e)). information created by you in connection with your use of the services (such as phone contacts imported or created by Users, call comments, tags, greetings, hold music, data necessary to the integration of professional tools); I followed the step as stated in the information. By using the HomeWAV Software, you agree to the following Acceptable Use Policies. information permitting use of the Website or our products or services (such as email, IP address, usernames, call and text message logs, voicemails, information related to your incoming and outgoing calls (date, duration, numbers calling or called, etc. You may not download, print, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise use or exploit any of the Content except in the course of viewing the Website online for lawful purposes, and in making single copies of selected pages of the Website for personal use and not for distribution or posting on any other site. Your continued use of the Website following the Companys posting of revised terms and conditions constitute your acceptance of the revised agreement. Save money on phone calls. Online using TouchPay. HomeWAV Mobile App Features: - New to HomeWAV? Otherwise, IGF are only refunded to the inmate or the credit card used in the original transaction after the inmate is removed from the facility or the facility is decommissioned. Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. Understanding Fees | Privacy Policy. Export Restrictions. I've tried other companies who offer similar services but the quality of their finished products was terrible. Safety starts with understanding how developers collect and share your data. User may not use any the Companys property in connection with any product or service that is not offered by the Company, in any manner that is likely to cause confusion with the Companys business, or in any manner that disparages the Company. Durazos sentence is to be followed by 36 months of supervised release. I did these two things at about 6:45pm. Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. License Restrictions. We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. At select retail locations You understand that HomeWAV may, in its sole discretion and at any time, discontinue providing the HomeWAV Software. This EULA, along with the HomeWAV Privacy Policy, contains the entire agreement and understanding of you and HomeWAV concerning the subject matter of this EULA. And then most of the time he can't hear me at all! Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or . Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication).
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