Shed light on the availability of medication needs brought to someones attention. Everyone is so polite and friendly. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Job Work/Life Balance Why am I going to have to go to to your store to get my weekly special circular? I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Giant Eagle Company. Online order website shuts you down from making any changes long before the order is being shopped. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. WHY would you allow such a sick person to work and spread germs to your customers???? Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Immediately a woman who works there came over and started bagging my items while I was scanning them. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Very disappointing. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Absurd! but 2. Tip for consumers:Please be nice to the people that serve you. We pulled up behind a car and waited 20 minutes! 8% of Giant Eagle employees are Hispanic or Latino. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Great service on Curbside Pickup in Erie! if customer service reviewed purchases they woul see all are made in my name with my debit card. Table of Contents show. So i activated an offer for spend $150 get $10 bonus. Giant Eagle Company. It is very challenging to get answers from customer service. 4. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. ********* ******. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Customer Reviews. 261 7008. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Giant Eagle, Inc. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Order submitted Dec 15. Early History. For that, Im lucky! When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. It's unbelievably immoral and despicable! Unknown, 2 Complaint(s) I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. There was a manager standing at front of store with one cashier checking out a long line of customers. Click here to get notifications about new complaints of Giant Eagle. The signs indicate you can buy beer here, which is . I purchased chicken salad Giant Eagle last night, 9-28-18. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. BBB Business Profiles generally cover a three-year reporting period. I ordered my food and got my receipt. Some of my articles are about CX (customer experience) and leadership. When are you guys gonna get the a2 milk? Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. You can use the phone app to let them know you are on your way. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Can the consumer advise which location she is referencing? She said I needed a mask. So I did this time. Thank you for your time. I have made 3 complaints to your service department about the condition of your in store wheelchair. Columbia Sportswear Two weeks later (today) the same product cost me $6.39. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. to people that shop their groceries. NEVER GOING BACK, Desired outcome: My family work there. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Giant Eagle reviews & complaints. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I'll go to Kroger's from now on. Last friday, I placed an order for pickup at Giant Eagle. She's aware of the conversation. Giant Eagle's Customer Service is despicable! In recent years they've started carrying more organic and vegetarian products, which is great. I gave this store a lot of business - Never Again! I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. So they make you think you must buy 4, but no, only one is enough. I am a conservative person & I really like Giant Eagle! This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Never had such a bad experience before. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! I guess Heinen's will be my home store. It always smells bad. Wide selection of private brand goods. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. This is unacceptable. Here clients can delve deep into delicious meals, and taste. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. X . thanks for the listen. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Plus no sorry nothing. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Your loosing your customer base. And bugs. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. So I have called repeatedly and was told the discount would be added, but it never has been. This is actually about an experience my mother had with Giant Eagle. Put prices on product instead of bar code or make sure bar code is right. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Desired outcome: I mostly shop at giant eagle for gift cards to earn fuel back. Flu shots are only available from 10a-6p. I'm frustrated. I said well we waited all that time and the car ahead of us received their prescription so how we would know? Team Leader Review. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. We had ordered two made to order coffees, one hot and one iced. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. I have been a customer for Giant Eagle for a very very long time. The language that was heard today with the front of the store staff was horrible. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. When you get there, your groceries are ready. So i am very confused and frustrated. Out of 477 Giant Eagle employee reviews, 70% were positive. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Job Work/Life Balance The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. So, off to Rite Aide i go! How does that help with a person that wants a grocery list AHEAD of time? Very truly yours,Giant EagleClaims Department. An item had part of the label ripped off of it which had the bar code on it. Was looking forward to these, I bought them In the past and fell in love with them. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. GAS. He said he was sorry and didn't even know they were closed down?? Nothing. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. 108 total complaints in the last 3 years. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. The service has always been rude, but now they have become even worse. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Kroger's parking lots are always full. We have researched this matter and added thecoupon to the consumers advantage card. I think that's obvious, Dec 7 2022 Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. This is unacceptable. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Learn how the rating is calculated 1 complaint. Read full review of Giant Eagle and 1 comment. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. For further assistance, please reach out to them directly. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Jan 26 2021 And having them in the store? I don't know what was up her skirt today but it was totally uncalled for. My husband and I tried to eat it but ended up throwing most of it away. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967.
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